Job description

Job Summary:

The Senior IT Applications Quality Assurance (QA) will be responsible for ensuring the quality and reliability of complex IT applications for the organization. The candidate will work closely with cross-functional teams to ensure that IT applications are tested in accordance with industry-standard QA methodologies and best practices. This position requires excellent communication, problem-solving, and leadership skills, as well as deep understanding of QA processes and methodologies.

Key Responsibilities:

• Define and implement QA strategies and processes that align with industry standard methodologies.

• Develop QA test plans, test cases, and test scripts for complex IT applications.

• Develop and maintain automated test scripts to support regression and integration testing.

• Plan, execute, and manage QA activities from requirements analysis to release sign-off.

• Work closely with cross-functional teams, including development, business analysts, project managers, and infrastructure teams to ensure comprehensive test coverage.

• Communicate test progress, results, and issue resolution to project stakeholders, management, and technical audiences.

• Manage and monitor the defect lifecycle process, including tracking, reporting, and resolution.

• Continuously improve and optimize the QA process, including working with IT colleagues to identify opportunities for automation and process improvement.

• Ensure that QA activities comply with organizational policies, standards, and governance frameworks.

Skills

Qualifications and Skills:

• Bachelor’s degree in computer science or related field.

• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor

• At least 7 years of experience in IT quality assurance, with a track record of successful delivery of complex IT applications, with an emphasis on automation testing.

• Certification- Certified Software Quality Analyst (CSQA)/ Certified Software Tester (CSTE) Certification.

• Strong knowledge of QA methodologies, including Agile, Waterfall and hybrid.

• Strong understanding of automation testing tools and frameworks, such as Selenium, Appium, and Cucumber.

• Experience with code review, performance, and security testing.

• Experience with mobile application testing preferred.  

• Strong knowledge of IT risk management frameworks and IT governance best practices.

• Excellent communication, negotiation, problem-solving, and leadership skills.

• Strong analytical and problem-solving skills.

• Able to mentor and train less experienced IT QA professionals.