• Lead and manage the overall QA/QC function, ensuring compliance with customer, statutory, regulatory, and international quality requirements.

• Develop, implement, and maintain QMS/IMS in line with ISO 9001, ISO 14001, ISO 45001, and applicable ISO 17025 requirements.

• Plan and manage internal and external audits, certification, surveillance, and renewal activities.

• Ensure timely closure of NCRs, audit findings, CAPA, and corrective actions.

• Manage incoming, in-process, and final inspection activities to ensure product conformity.

• Establish and monitor Quality Plans, Inspection & Test Plans (ITPs), inspection procedures, and quality checklists.

• Ensure proper testing, calibration, measurement, validation, verification, and traceability of equipment and products.

• Ensure compliance with applicable ASTM, BS/EN, IEC, GB, CE, and customer-specific requirements.

• Lead Root Cause Analysis (RCA), 8D, CAPA, and failure investigations.

• Drive continuous improvement initiatives to reduce defects, rework, scrap, customer complaints, and Cost of Poor Quality (COPQ).

• Manage supplier quality performance, supplier audits, incoming material quality, and corrective actions.

• Handle customer quality complaints and coordinate with customers, third-party inspection agencies, certification bodies, laboratories, and regulatory authorities.

• Prepare and monitor quality KPIs, dashboards, reports, and management review presentations.

• Ensure effective document control, quality records, certification records, and traceability.

• Lead, develop, and train the QA/QC team and promote a strong quality culture across the organization.

• Work closely with Production, Operations, Engineering, Maintenance, Procurement, Supply Chain, HSE, and other departments to improve product and process quality.

• Support digital quality transformation and effective use of ERP/QMS systems such as Odoo.

Desired Candidate Profile

• Bachelor's Degree in Mechanical Engineering, Metallurgical Engineering, Electrical Engineering, Industrial Engineering, Quality Management, or a related technical discipline.

• 10–15 years of relevant QA/QC or Quality Management experience, preferably in manufacturing, metals, copper, casting, electrical, or heavy industrial environments.

• Proven experience in QA/QC team management and quality leadership.

• Strong knowledge of ISO 9001, ISO 14001, ISO 45001, and ISO 17025.

• Strong understanding of Quality Management Systems, Inspection, Testing, Calibration, Audit Management, CAPA, RCA, NCR, and continuous improvement.

• Practical knowledge of ASTM, BS/EN, IEC, GB, CE, and customer-specific quality standards.

• Experience with Lean Manufacturing, Six Sigma, Kaizen, 8D, FMEA, and SPC will be an advantage.

• Experience in copper, non-ferrous metals, casting, electrical products, or industrial manufacturing is preferred.

• Strong experience in supplier quality management, customer complaints, third-party inspections, and certification audits.

• Strong analytical, problem-solving, decision-making, communication, and leadership skills.

• Experience in quality KPI development, COPQ reduction, defect reduction, and process improvement.

• Proficiency in MS Office, particularly Excel and PowerPoint.

• Knowledge of Odoo ERP or other ERP/QMS systems will be an advantage.

• UAE/GCC experience will be an advantage.

• Relevant professional certifications such as ISO Lead Auditor, Internal Auditor, ASQ, Six Sigma, or CQI/IRCA will be an advantage.