Guest welcome and hosting
Greet every guest within moments of arrival, in Arabic or English as they prefer.
Find out the purpose of the visit and introduce the guest to the right sales or service consultant.
Look after guests while they wait: seating, refreshments and regular updates on waiting time.
Give extra care to VIP guests, families and guests of determination.
Brand experience
Introduce the brand story, model range and key features at a basic level.
Guide guests around the display cars and the showroom's digital tools and configurators.
Represent the brand in grooming, language and conduct at all times.
Showroom standards
Keep the reception, lounge and display areas tidy and guest-ready throughout the shift.
Check that brochures, price lists and display materials are stocked and up to date.
Report any facility or display car issue to the Showroom Manager straight away.
Support to sales and service
Log every walk-in guest and their contact details in the CRM or visitor register.
Book and confirm test drive and consultation appointments.
Answer and direct incoming calls and enquiries.
Assist at vehicle handovers so each delivery feels like an occasion.
Events and feedback
Support model launches, VIP previews and off-site activations.
Collect guest feedback and pass it to the Showroom Manager.
Handle simple concerns politely and escalate complaints quickly.
Desired Candidate Profile
UAE National with a valid Emirati passport and Family Book.
High school certificate as a minimum. Diploma or degree holders are also welcome.
No prior work experience needed. Full training is provided.
Fluent spoken Arabic and good conversational English.
Basic computer skills: email, Microsoft Office and data entry.