We are looking for a reliable, organized, and professional female candidate to join our medical equipment business in a Customer Service & Admin Assistant role.
Key Responsibilities
Handle customer inquiries via email, WhatsApp, and phone calls.
Respond to customer questions and provide order updates.
Follow up with customers regarding quotations, orders, and deliveries.
Coordinate and follow up on shipping documents.
Maintain customer records, sales records, and order documentation.
Assist with inventory management and update stock records.
Coordinate with suppliers, customers, and logistics companies.
Perform general administrative and office support duties.
Requirements
Desired Candidate Profile
Excellent English communication skills, both written and spoken.
Good knowledge of Microsoft Excel, Word, email, and WhatsApp.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and follow up on pending matters.
Previous experience in customer service, administration, logistics, or inventory management is preferred.
Experience in the medical equipment or trading industry is an advantage.