Develop outlet strategies to raise customers pool, expand outlet traffic and increase the profitability.
· Meet sales target/goals by motivating, mentoring, training, and providing feedback or reviews to the outlet staff.
· Manage and overseas outlet operations, marketing and increasing sales & profitability.
· Manage loss prevention of machines & equipment’s through proper maintenance and service.
· Advanced team player with proficient in technical skills in MS – Office (Excel, Word, Power point) and POS Software’s in Café outlets.
· Report on buying, top & least selling, customer trends, profits, and daily reports to the respective departments via proper communication channel.
· Deals with all the issues that arise from the customers or staff.
· Deliver superior service and maximize the customer satisfaction.
· Coordinate with the staff and team members in promoting the brand in the local community through word -of-mouth, the social media marketing and restaurant events to reach a broader audience.
· Controls cost and identify measures to cut waste of products & Foods.