Job Purpose The Sharjah Performing Arts Academy (SPAA) is seeking a skilled and enthusiastic Barista to join our team. The successful candidate will be responsible for preparing and serving high-quality coffee and beverages, maintaining a clean and welcoming environment, and providing exceptional customer service to students, faculty, and visitors. The Barista will play a vital role in enhancing the overall experience at the academy’s café. Duties and Responsibilities Coffee and Beverage Preparation: • Prepare and serve a variety of coffee drinks (espresso, cappuccino, latte, etc.), tea, artisan and speciality beverages according to standard recipes and customer preferences. • Create specialty drinks and seasonal beverages. • Ensure the consistency and quality of all beverages served. Customer Service: • Greet customers warmly and provide excellent customer service. • Take orders accurately and efficiently. • Handle customer inquiries and resolve any issues in a professional manner. Café Maintenance: • Maintain a clean and organised work area, including coffee machines, countertops, and service and seating areas. • Follow health and safety regulations in food handling and preparation. • Regularly clean and sanitise equipment and utensils. Inventory Management: • Monitor stock levels of inventory and other supplies. • Assist in ordering and restocking inventory as needed. • Track usage and report any discrepancies. Team Collaboration: • Work closely with other staff members to ensure smooth operation of the café. • Assist with training new employees on café procedures and customer service standards. • Participate in team meetings and contribute to a positive work environment.

Knowledge and Experience Essential: • Previous experience as a Barista or in a similar role. • Strong knowledge of coffee brewing methods and techniques. • Excellent customer service and English communication skills. • Ability to work in a fast-paced environment and handle multiple tasks. • Attention to detail and commitment to quality. • Basic math skills for handling transactions. • Enthusiasm to develop your skills and knowledge. • Adaptable to change and willing to embrace new ideas and processes. • Positive and approachable manner. • Ability to work as a team and autonomously. • Ability to stand for extended periods. • Ability to lift and carry heavy items (up to 25kg). Desirable: • Flexibility to work carious shifts, including evenings and weekends. • Previous training as a Barista. • Experience in a cultural, arts or educational institution.