We seek a competent Collection Clerk to contact clients and collect outstanding payments. You will be struck a balance between maintaining trustful relationships and ensuring timely payments.
Responsibilities
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take action to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status