Call Center Executive

  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Ability to multi-task.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Polished convincing and negotiations skills.
  • Ready to adapt and elevate existing skills based on improvement feedback.
Post date: 6 August 2024
Publisher: Bayt
Post date: 6 August 2024
Publisher: Bayt