Job Responsibilities:

• Foster strong relationships with customers by delivering exceptional service, understanding their needs and market conditions, and implementing effective daily, weekly, and seasonal communication strategies.
• Identify and pursue new client opportunities to promote the company's products and services.
• Negotiate tender and contract terms to maximize business potential.
• Manage inquiries with competitive pricing solutions.
• Follow up on customer quotations to successfully close sales deals.
• Process sales orders and track shipments to ensure timely delivery.
• Coordinate with the Logistics team to send order confirmations and monitor shipment statuses alongside customer communications.
• Gather and act on after-sales feedback from customers to enhance service delivery.

Skills Required:

• Proficient in MS Outlook, Excel, Word, and PowerPoint.
• Proven experience in B2B sales, particularly in the automotive or industrial parts sectors.
• Strong organizational skills coupled with innovative problem-solving abilities.
• Exceptional written and verbal communication skills, with proficiency in phone communications.
• A collaborative team player dedicated to achieving results.
• A minimum of 3 years of experience in sales and customer service.

Education:

• Bachelor's degree in Business Administration or a related field.

Language Requirements:

• Fluent in English, Arabic, and French.