About the Company:
Quooker, originating from the Netherlands, revolutionizes kitchens worldwide with its integrated water system, offering filtered, boiling, chilled, and sparkling water from a single tap. Founded in 1970 by Henri Peteri, the inventor of the world’s first boiling water tap, Quooker now boasts over 200 patents and operates in more than 15 countries with a dedicated workforce of over 600 employees. Our mission is to make the boiling water tap an indispensable tool in kitchens around the globe. All our products are proudly manufactured in Ridderkerk, the Netherlands.
About the Role: We are looking for a dedicated and organized Admin Coordinator to enhance our dynamic team. You will provide essential sales and after-sales support while managing administrative tasks with precision and efficiency. This role demands robust communication abilities, meticulous attention to detail, and the capability to function both independently and collaboratively.
Responsibilities:
- Manage a wide array of customer interactions, including inbound and outbound calls, product queries, financial tasks, quotations, order processing and invoicing
- Maintain and operate ERP and CRM systems diligently.
- Handle day-to-day administrative tasks to ensure smooth operations.
- Manages accounts receivables processes
Qualifications:
- Bachelor's degree or equivalent experience
- Minimum of 3 years' experience in an administrative assistant role.
- Proficient with ERP and CRM systems, as well as Microsoft Office 365.
- Exceptional problem-solving skills and a commitment to quality.
- Service-oriented, able to handle stress, and adaptable to varying demands.
- Keen attention to detail with a process- and procedure-driven approach.
- Excellent organizational skills and a proactive attitude.
- Experience in customer service, preferably in a technical or B2B environment.
- Ability to thrive in a fast-paced setting.
- Technical product affinity is a plus.
- Strong verbal and written communication skills in English.
- Residency in Dubai.