Jobs / Customer Service Jobs / Customer Service Representative

Customer Service Representative

lxbfYeaa - UAE - Dubai United Arab Emirates
Salary: $500 - $1,000
Employment: Full Time
  • Understand the demand of consumers to provide timely service and solutions.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Prior work exposure in the field of customer support and service.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Fluent in operating the latest computer software and online tools.
Apply on the Job Website
Post date: 29 August 2024
Publisher: Bayt
Post date: 29 August 2024
Publisher: Bayt