Jobs / Customer Service Jobs / Customer Service Representative

Customer Service Representative

ََََ - UAE - Dubai United Arab Emirates
ََََ
Employment: Full Time
  • Identify and assess customers’ needs to achieve satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Well-versed in handling digital tools and modern computer hardware.
Apply on the Job Website
Post date: 2 September 2024
Publisher: Bayt
Post date: 2 September 2024
Publisher: Bayt