This role is a crucial liaison for our team and will be looking after a specific set of HR operations on site in Dubai, UAE. It is a blend of admin, consultation and SME work and works closely with internal and external stakeholders to devise efficient HR solutions for our client and ensure full compliance within the legislative framework.

Qualifications:

• At least 3 years of experience in HR Administration
• Experience in HR in UAE (+ Saudi Arabia would be ideal), and familiarity with the UAE Labor law framework and practices
• Confident use of Arabic and English language (at a C1 level at least)
• Exceptional customer service focus, including attention to detail and producing quality results.
• Strong communication, problem-solving ability, interpersonal, teamwork, and organizational skills with an emphasis on tact and diplomacy.
• Ability to create dashboards, analyze data, distill findings, and present information in an easily digestible manner to support data-driven decisions.
• Demonstrated ability to keep information confidential and commitment to produce high quality work.

Roles & Responsibilities:

• Creating and distributing employment-related correspondence such as onboarding documentation, contract amendments and forms
• GPSS Enrolment, verifications of employment and Teleworking registrations
• Receiving, reviewing and processing all relevant documentation pertaining to new hires, termination, leave of absences, employee status changes, etc.
• Participating and managing transactional activities pertaining to the onboarding and off boarding process as well as global mobility process
• Establishing, organizing and maintaining hardcopy/electronic employee files, ensuring that all files are current and complete
• Assessing the HR process landscape for compliance with local labor law and suggesting according process improvements in collaboration with the relevant stakeholders
• Providing support to in-geo HR operational processes, and ensuring a consistently magical stakeholder experience (i.e. letter generation processes, government and statutory reporting, supporting authorized signatory processes etc.)
• Partnering with cross functional teams and key stakeholders to execute and improve seamless operational processes to further the company's guidelines and policies
• Define, collect, and analyze process metrics. Use insights gathered to scale existing processes for growing and/or changing user
• Create and maintain process documentation for all processes, training colleagues where required
• Operate a process of highly-reliable data entry around employee information, customer-friendly resolution of user enquiries, questions and issues
• Maintaining of onsite employee data archive and ensuring full compliance with local legislation Working closely with the local HR and partnering teams on establishing a solid HR process landscape, building upon the existing repository whilst continuously improving it.