Job Description:
Principal Accountabilities:
The incumbent is responsible to maintain the highest quality of customer and client satisfaction while actively seeking out and developing new business. To be successful the incumbent must develop a collaborative work ethic between all departments and understand the property market in detail. Other accountabilities include, but are not limited to:
- Achieve assigned revenue targets
- Source and increase the inventory stock of units including ownership information
- Source / generate leads by active networking and relationship building. Ensure good professional relationship with owners, developers and clients
- Ensure all leads and enquiries are attended to as per best customer service practices (refer to BH policies); follow up with clients on a regular basis
- Update records on Masterkey regularly; accurately record all client details in the database and ensure that all responses are dealt with, in accordance with customer service standards
- Adhere to company’s policy and procedure for each transaction including issuing, collecting and recording relevant documentation
- Pro-actively strive to have an in-depth understanding of the local market, advertising and signage requirements
- Promote other Better Homes Services where appropriate and generate referral leads
- Other Company related duties that may be assigned by the head of the department that are consistent with the department and Company mandate
Qualifications, Skills and Prior Work Experience:
- Bachelor’s degree with over 1 year of experience in a similar role within property industry in the UAE
- Expert up-to-date knowledge of the rules and regulations and current pricing yields (price per square foot or meter) of real estate industry in UAE
- Numerical aptitude
- Above average computer literacy (MS Office, Internet, Database Software, etc.)
- Excellent written and oral communication in English
- Good presentation and negotiating skills
- Previous RERA training and license is an advantage
- Demonstrable experience in generating leads and closing deals
- UAE driver’s license and regular access to own personal transportation
- Good personal hygiene and respectful of others in the workplace