Overall Objective of the Role:

Responsible for achieving eCommerce business objectives within the allocated customer/channel set, by interacting with customers to understand their business models and ensuring optimum engagement with individual business groups/brands.

Key Deliverables:

• Develop business within the allocated customer/channel set.
• Ensure optimal product availability on the customer platform based on agreed MSL or customer model.
• Provide best-in-class product content for each SKU through engagement with brand owners, business groups, and customers.
• Ensure allocated eCommerce customers meet objectives in terms of timely payments and returns.
• Review top two customers quarterly with internal teams as well as with the customers.
• Review and evaluate spending by agency per customer.
• Obtain and communicate customer engagement opportunities, such as event calendars, visibility opportunities, and sampling.
• Increase eCommerce operating knowledge and skills within the team.

Skills

Qualification Criteria

• Minimum two years of experience in FMCG or an analytical role.
• eCommerce experience.
• Graduate degree; MBA preferred.
• Advanced knowledge of MS Office suite.
• Knowledge of SAP.
• Market knowledge or sales experience is desirable.