Job Title: Relationship Officer

Location: DUBAI, UAE

Job Overview: As a Relationship Officer , you will play a key role in managing and enhancing client relationships. You will be responsible for developing and maintaining long-term relationships with clients, ensuring their needs are met, and identifying opportunities for upselling and cross-selling our products and services.

Key Responsibilities:

Develop and maintain strong relationship with respective employers HR/Finance/Admin within targeted government entities, multi nationals and well know large and medium corporates in addition to new establishments and Free Zones.

Conduct marketing/kiosk/onboarding sessions activities within targeted employer to market CLIENT products and services

Participate and complete activities assigned by management.

Full awareness on product policies, and procedures and ensure swift implementation.

Visit potential employers/clients to finalize business deals within targeted turnaround time based on CLIENT policy and procedure.

Full awareness on assigned products in term of knowledge/process and ensure full adherence.

Deliver a timely prompt service to customers.

Adhere with stipulated office timing, follow strictly, secrecy norms and maintain data confidentiality.

Prepare and review Standard Credit Application and ensure all information provided are accurate and ensure authenticity of critical documents (copies of Bank Statement, Passport, EID, Salary certificate/Salary Transfer Letter) prior sending to the respective unit coordinator for processing.

Follow the approval process and escalate the delay to superiors if any.

Execute & process the above-mentioned products lines representing CLIENT, prepare files as per check list, share physical files with coordinators within 24 hours of completing the signing formalities with customer.

To ensure quality of applications submitted and rectify error/omission if any.

Check the file activation and notify management in case of delay at Card centre end.

Maintain good rapport within CLIENT (interdepartment/peers) to ensure smooth business flow.

Initiate cross-sell other banking products (on best efforts basis).

Escalate customer complaints to management if any

Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent work experience).

Proven experience in a client-facing role, preferably in Banking Industry.

Strong communication and interpersonal skills.

Excellent problem-solving abilities and a proactive approach to client management.

with UAE Driver's License

Why Join Us?

Salary Package: 6500-11000 AED+ Family Insurance

How to Apply: Please submit your resume to [Click to show email]. Applications will be reviewed on a rolling basis until the position is filled.