ََََ - UAE - Dubai United Arab Emirates

Employment: Full Time

Manage inbound and outbound calls in a timely manner.
Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
provide information to the customer about our products and create lead using proper lead type.
Take the initiative to build fruitful connections through fluent and engaging communication.
Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

Expertise in working as a call center professional in a professional agency or BPO.
Strong phone and verbal communication skills.
A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Refined communication skills with an ability to persuade customers.
Portraying a positive outlook towards suggestions from the management related to required improvements.

Post date: Today

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