What you will do:

Aligning the Digitisation Road map/backlog

•   Develop a funnel of future digitisation ideas to set-up and commercialise for the aftersales part of Automotive business

•   Own the strategic direction of digitisation in the aftersales division 

•   Engage with the internal and external technology experts to determine the best implementation methods and guide them to deliver the most valuable outcomes possible

•   Collaborate with business stakeholders to define the roadmap and corresponding go-to-market strategies

•   Be the single point of escalation for the business to EIT 

Manage Aftersales Systems, feature and Enhancement

•   Manage a team who is responsible for the creation and alignment of all Aftersales Systems

•   Collaborate with the EIT Team’s to ensure the group Aftersales Architecture is aligned 

•   Utilise both in team and central training teams to ensure systems are being utilised and fulfilling designed purpose.

•   Product manage all Aftersales digital projects to ensure the correct use business benefits are achieved from projects. 

Program management 

•   Manage the on demand teams each with their own product manager, Scrum master and Cross functional teams to ensure the successful completion of all Aftersales projects 

•   Manage all Aftersales POD initiatives, RFC and Projects normally there are anywhere between 150 – 250 project in the backlog which need to be prioritised managed and completed. 

•   Participate in a variety of projects, groups and committees. 

People

Deliver against our people strategy, maintain positive associate engagement.

Skills

Required skills to be successful:

•   Proven ability in building new, disruptive products/services and taking these to market establishing product market fit. (Start-up experience highly advantageous but not essential)

•   Experience of working with multiple parties and a variety of services, with proven ability in negotiations, preferably with AGILE or other Project management qualification 

•   Solid business acumen, with the ability to identify the requirement to deliver the product/service and equally adept at solving complex problems and influencing teams and management to deliver them

•   Experience in communicating data to all organizational levels

About the team:

The role reports to the General Manager, manage a team and will collaborate with multiple internal and external stakeholders. 

What equips you for the role:

•   Bachelor’s degree or equivalent minimum. Specialism in Project management/ Computer Science/business management.

•   5+ years of hands-on experience managing complex systems projects. 

•   Experience in E-commerce Projects.

•   Knowledge of the automotive industry ideally aftersales.

•   Expertise in Microsoft Office suite 

•   Knowledge of some Data Analytics and Reporting Tools like Tableau, BIW, SAS or SAP Business Objects