Major Functions
Directs and maintains incoming calls/fax sheet. Greets and guides Crescent visitors and guests. Provides guidance to callers about the Company’s business and office locations.
Key Responsibilities
ESSENTIAL FUNCTIONS
Administrative Support
- Receives incoming telephone calls, determines purpose of caller(s) and forwards calls to appropriate personnel or department.
- Delivers and transfers messages to employees or voice mail when appropriate personnel are unavailable.
- Welcomes and guides visitors and guests and ensures best hospitality to them.
- Updates and maintains personal copy of staff directory and other resources to ensure accurate dispensing of information.
- Maintains all emergency contacts and reaches them during emergency or non – emergency situations as required.
- Ensures that only permitted people are to enter the office.
- Provides information about the Company by answering questions and requests.
- Keeps track of people coming to/going from the office.
- Manages incoming courier for all departments.
- Maintains safe and clean reception area and meeting rooms by ensuring all meetings room have required stationary/equipment.
- Performs a variety of administrative duties such as typing, faxing, copying and filing documents as required.
- Assists in the management of the various administrative requests such as transport and stationary needs by entering and marinating data into the ADMIN software module.
- Supervise arrangement for catering and setups during workshops and meetings.
- Monitors and maintains stock inventory and updates of giveaways stock (storeroom).
Minimum Professional Experience Required
- 4 to 6 years’ experience in a similar ADMIN role
- Bachelor degree or diploma in any field or relevant ADMIN professional certification