We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Responsibilities
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Requirements and skills
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
NOTE: Applicant can apply if you are inside UAE.