If you are passionate about fashion and love technology, here is your opportunity to be working with the coolest digital e-commerce team in the Middle East, serving all your fashion needs in one place!

Ounass is your one-stop destination for all things luxury making it The Definitive Home of Luxury. It’s our homegrown, local, e-commerce platform catering to Middle Eastern customers across a realm of axes such as - Fashion consisting of Womenswear, Menswear & Kidswear, Beauty, Watches, Home & Jewelry.

At Ounass, we strongly believe that our culture is what brings us together and helps us succeed. We strive to be the leading luxury technology platform in the Middle East region, making sure we’re the first choice for our customers. We’re highly customer focus driven, ensuring that our customers and employees are the core of the business. We’re recognized for our incredibly fast 2 hours delivery services within Dubai, while also providing a fabulous and dedicated Personal Shopping service for our VIP clientele.

We fall under the umbrella of a distinguished Al Tayer Group and are based in the ever-happening and multi-cultural city of Dubai, United Arab Emirates. We currently are a growing family of 300 employees spread across the globe – UAE, United Kingdom, Turkey, Portugal, Ukraine, and Sri Lanka. Ounass emphasizes having a highly diverse and inclusive team consisting of 34 different nationalities, ensuring a strong cultural foothold. Our young, vibrant, and growing team of 300 is extremely ambitious and is constantly innovating while growing the brand name and positioning together as a team.

We are looking for a Cashier to join our Commercial team. The Cashier will be accurately handling cash, credit, and other forms of payment, ensuring a positive shopping experience for customers, and contributing to the overall operational effectiveness of the store. They will also be playing a key role in maintaining accurate records of transactions, managing cash registers, and supporting sales and inventory processes.

What will you be doing?

• Operating the cash register and processing customer transactions accurately, including cash, credit/debit card payments, and other forms of payment.
• Greeting customers as they arrive at the checkout counter and providing excellent customer service.
• Assisting customers with product information, recommendations, and answering their inquiries.
• Balancing the cash register at the beginning and end of shifts, and performing cash drops as needed.
• Restocking shelves and maintaining the sales floor's appearance to ensure it is neat and organized.
• Informing customers about current promotions, discounts, and store policies, and encouraging additional purchases.
• Monitoring for and reporting any suspicious activities or security concerns to ensure a safe shopping environment.
• Maintaining accurate records of transactions and sales data, and ensuring all transactions are documented properly.
• Monitoring for and reporting any suspicious activities or security concerns to ensure a safe shopping environment.
• Maintaining accurate records of transactions and sales data, ensuring all transactions are documented properly.
• Providing friendly and efficient support to customers by answering questions, addressing concerns, and resolving issues related to products or services.
• Managing customer complaints professionally, seeking to resolve problems quickly and to the customer's satisfaction.
• Gathering and relaying customer feedback to management to help improve store operations and customer experience.
• Ensuring that all interactions with customers contribute to a positive shopping experience and foster customer loyalty.

What we are looking for….

• Understanding point-of-sale (POS) systems and cash registers.
• Familiarizing with retail store operations, policies, and procedures.
• Communicating effectively with customers and team members.
• Providing excellent customer service and handling inquiries and complaints effectively.
• Processing transactions and handling money accurately with strong numerical skills.
• Paying keen attention to detail to ensure transaction accuracy and maintain records.
• Adapting to changing store policies, promotions, and customer needs.
• Collaborating with other store staff and supporting overall store operations.

What is in it for you?

• The opportunity to shape the future of fashion with a dynamic & autonomous multinational team
• Big potential for personal growth, training, and further development of skills
• Attractive employee discounts across our brands
• Competitive tax-free salary
• Non-stop learning