UAE

Understand the demand of consumers to provide timely service and solutions.
Cater to client queries by providing accurate data using appropriate communication channels.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Interact with the senior management to understand updated organizational policies and new products.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Adept in using customer relationship management software to offer the best client services.
Adept in addressing client questions through effective telephonic conversation.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
Fluent in operating the latest computer software and online tools.

Post date: 1 October 2024

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