Company Description
Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What Is In It For You
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability at the heart of everything we do.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Reporting to the IT Assistant Manager, responsibilities and essential job functions include but are not limited to the following:
- Install and configure software and hardware٫ including printers٫ network cards and so on.
- Develop protocols for the use of IT across departments and projects
- Support or train personnel responsible for systems and networks and provide advice on the most suitable IT choices
- Facilitate the interaction between end users and higher level support
- Monitor system and network performance and organize maintenance activities (e.g. backups)
- Organize troubleshooting٫ repairs and data restoration
- Maintain licenses and upgrade schedules
- Work together with other professionals to maintain standards and functionality
Qualifications
Your experience and skills include:
- Experience of working on an IT assistant or other relevant position
- Profound experience in network management and help desk support
- Good practical experience of managing IT systems and applications٫ troubleshooting and repairing issues
- Good knowledge of TCP/IP protocols and LAN/WAN configuration
- Strong communication and interpersonal skills
- Strong organizational and coordination abilities with close attention to detail
- BSc or BA degree in information technology or computer science; additional certification (CompTIA Network+٫ CompTIA Security+ etc.) will be a bonus