Job Description:

• Welcomes customers by greeting them; offering them assistance.
• Offers chocolate as per PATCHI standards.
• Directs customers by escorting them to racks and counters; suggesting items.
• Sells PATCHI products and services to consumers in a very professional way and follow the guidelines.
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
• Report any incident on the shop floor.
• Demonstrate PATCHI products and origin.
• Process orders in person and over the phone.
• Check inventory to ensure product is in stock.
• Assist with the boutique inventory when requested.

Requirements:

• A minimum of 2 years industry experience.
• Good Communication Skills
• Excellent Customer Service
• Arabic and English language are a must.