Company Description:
CURLSFUSION is a dedicated online shop catering to those with textured, wavy, or curly hair. Our mission is to provide clean, plant-based hair care brands and hair accessories specifically designed for these hair types.
Role Description:
This is a full-time hybrid role for an Administrative Assistant. The Administrative Assistant will be responsible for providing administrative support to the team, handling phone calls, and maintaining communication with clients. The role will involve performing executive administrative assistance tasks and utilising strong clerical skills. This role is located in Dubai.
Responsibilities:
- Assist with managing and updating our online store
- Assist with optimising the online store for sales, including product listings, pricing, and promotions
- Process orders and manage inventory levels
- Respond to customer inquiries and resolve issues
- Collaborate with other teams to ensure that our online store is aligned with our company’s goals and objectives
- Monitor and report on sales and site performance, and make recommendations for improvement
- Stay up-to-date with E-Commerce trends and best practices
Qualifications:
- Proven experience in an assistant or similar role
- Strong phone etiquette and communication skills
- Attention to detail and problem-solving abilities
- Ability to work independently and as part of a team
- Experience using E-Commerce platforms, such as Shopify
- Proficiency in Microsoft Excel
- Excellent written and verbal communication skills
- Ability to prioritise tasks and manage time effectively