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Call Center Agent

UAE
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Analyze client requirements and offer the best possible solution or information.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Strong command of handling relevant computer operation activities to boost overall work productivity.
  • Polished convincing and negotiations skills.
  • Ready to adapt and elevate existing skills based on improvement feedback.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt