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Call Center Agent

UAE
  • Manage inbound and outbound calls in a timely manner.
  • Analyze client requirements and offer the best possible solution or information.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Good computer skills.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt