Sales And Customer Service Representative

UAE

Job Responsibilities:

  • User Communication: Engage in real-time communication with users in India via social media platforms such as WhatsApp, addressing their inquiries and concerns.
  • Sales Strategy Execution: Adhere strictly to the company's established sales strategies to reactivate dormant users and facilitate initial engagement with new users, leading to paid conversions.
  • Data Analysis and Feedback: Monitor and analyze sales data, providing timely feedback on market trends and user needs to support company decision-making.
  • Customer Relationship Management: Establish and maintain positive relationships with customers to enhance satisfaction and loyalty.


Skills

Requirements:

  • Language Proficiency: Fluency in English and Hindi, with strong written and verbal communication skills.
  • Work Experience: A minimum of 1 year of experience in online sales; experience in the internet gaming industry is preferred.
  • Communication Skills: Excellent communication skills with the ability to quickly build trust and maintain good interactions with customers.
  • Learning Ability: Strong learning aptitude, with the ability to adapt swiftly to new products and information.
  • Stress Resistance: Ability to perform well under pressure, maintaining a positive work attitude in high-stress environments.

Preferred Qualifications:

  • Familiarity with Indian culture and market dynamics, particularly in the online gaming sector.
  • Experience using social media platforms like WhatsApp.
  • Proficiency in various CRM systems, with the ability to analyze and manage user data effectively.


Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt