Job Responsibilities:
- User Communication: Engage in real-time communication with users in India via social media platforms such as WhatsApp, addressing their inquiries and concerns.
- Sales Strategy Execution: Adhere strictly to the company's established sales strategies to reactivate dormant users and facilitate initial engagement with new users, leading to paid conversions.
- Data Analysis and Feedback: Monitor and analyze sales data, providing timely feedback on market trends and user needs to support company decision-making.
- Customer Relationship Management: Establish and maintain positive relationships with customers to enhance satisfaction and loyalty.
Skills
Requirements:
- Language Proficiency: Fluency in English and Hindi, with strong written and verbal communication skills.
- Work Experience: A minimum of 1 year of experience in online sales; experience in the internet gaming industry is preferred.
- Communication Skills: Excellent communication skills with the ability to quickly build trust and maintain good interactions with customers.
- Learning Ability: Strong learning aptitude, with the ability to adapt swiftly to new products and information.
- Stress Resistance: Ability to perform well under pressure, maintaining a positive work attitude in high-stress environments.
Preferred Qualifications:
- Familiarity with Indian culture and market dynamics, particularly in the online gaming sector.
- Experience using social media platforms like WhatsApp.
- Proficiency in various CRM systems, with the ability to analyze and manage user data effectively.