To provide administrative support to ensure smooth day-to-day operations in the office while managing key responsibilities such as scheduling, answering calls, and handling guest and client interactions.

Main Job Responsibilities:

• Calendar Management: Coordinate and manage daily schedules, appointments, and meetings for executives and other team members.
• Phone Handling: Answer incoming phone calls, screen calls, take messages, and redirect inquiries to the appropriate team members.
• Travel & Hotel Booking: Manage travel arrangements, including booking flights, accommodations, and transport. Prepare itineraries for business trips.
• Meeting Coordination: Schedule, arrange, and confirm meetings and appointments, ensuring all necessary materials and resources are available.
• Guest Reception: Greet visitors, clients, and guests, directing them to the appropriate department or person.
• Document Management: Organize and maintain files, records, and documents as required. Handle confidential information with discretion.
• Administrative Support: Assist with general office duties, including preparing documents, reports, and presentations as needed.
• Communication: Maintain effective communication with clients, employees, and external stakeholders on behalf of management.
• General Office Duties: Assist with office organization and maintenance, including ordering supplies, managing mail, and ensuring office functionality.

Qualifications and Experience:

• Education: A bachelor’s degree or relevant qualification in office management or business administration.
• Experience: Minimum of 2-3 years in an administrative or assistant role.

Skills:

• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to prioritize tasks and work independently.
• Professional phone etiquette.
• Strong interpersonal skills, with the ability to interact with executives, clients, and guests in a friendly manner.
• Experience with calendar scheduling and travel booking tools.