Role & Responsibilities

• Ensure the quality and accurate completion of Shipping Documentation processes are delivered within the agreed key performance indicators (KPIs).
• Ensure all the shipping documents release are compliance with RGE’s policies and procedures.
• Monitor incoming Letter of Credit and perform Letter of Credit check
• Highlight the LC discrepancy to Sales & Marketing personnel and escalation for Management approval.
• Arrange collection of Bill of Lading or Letter of Credit
• Submit or courier shipping documents to bank or customer
• Resolve Shipping Documentation and bill submission issues
• Perform Letter of credit discounting
• Manage and resolve issue raised by client’s Business Groups or customers
• Prepare bill submission reports
• Recommend and develop solutions for continuous improvements opportunities. Ensure successful implementation across the team and in Business Groups
• Create a positive work environment that fosters team performance
• Cultivate customer service culture in team
• Perform additional /ad-hoc duties as and when requested by the supervisor or line manager

Requirements

• 1-3 years similar working experience. Preferable in Transportation and Logistic
• Bachelor’s degree in Business Administration, Preferable in Transportation and Logistic
• Well known of UCP 600 and INCOTERM 2010