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Customer Service Representative

UAE
  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Adept in using customer relationship management software to offer the best client services.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Excellent computer skills.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt