Jobs / Day Shift Jobs / Customer Service Team Manager

Customer Service Team Manager

Al-Mandoos Gas - UAE - Dubai
Employment: Full Time
Education: Other, Intermediate School

Key Responsibilities:

  • Coordinate workloads to ensure maximum productivity
  • Motivate, coach and develop all team members through planned call monitoring, evaluation sessions, one to one’s, coaching and feedback with remote and side by side monitoring.
  • Identify knowledge and skills gaps and work along side the customer service trainer to ensure that training is delivered to the team


Qualifications:

  • It is a mandatory requirement that the applicant has direct experience as a team manager in a customer service environment.
  • Excellent communication skills both verbal and written.
  • Posses excellent leadership skills.
  • A responsible attitude and leads by example
  • Ability to work effectively within a team


Apply on the Job Website
Post date: Today
Publisher: Hire gulf jobs
Post date: Today
Publisher: Hire gulf jobs