Call Center

UAE
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Refined communication skills with an ability to persuade customers.
  • Flexibility and openness to innovation and improvement.
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt