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Customer Service Executive

UAE
  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Familiarity with CRM systems and practices.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent computer skills.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt