JOB OVERVIEW/PURPOSE
The Invoicing Executive is responsible for managing the end-to-end invoicing process to ensure accuracy, timeliness, and compliance with company policies and client requirements. The role plays a critical part in maintaining the financial integrity of the organization by generating, verifying, and managing invoices and related documentation while ensuring seamless coordination with internal teams and external stakeholders.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Prepare and issue accurate invoices to clients based on contracts, purchase orders, or service agreements.
Ensure compliance with company pricing structures, applicable taxes, and local regulatory requirements.
Maintain an organized record of all invoices, credit notes, and related documentation for auditing and reconciliation purposes.
Verify the correctness of billing details, including client information, itemized charges, discounts, and terms of payment. Conduct regular cross-checks with sales, procurement, and operations teams to ensure alignment between invoicing data and service/product delivery.
Serve as the point of contact for client queries and disputes related to invoices, ensuring prompt resolution.
Coordinate with the Accounts Receivable team to monitor outstanding invoices and follow up on overdue payments.
Liaise with clients to ensure clarity and satisfaction regarding billing processes.
Prepare periodic reports on invoicing activities, including summaries of issued invoices, outstanding amounts, and resolved disputes.
Assist in monthly financial reconciliations by ensuring that all invoicing records align with the general ledger.
Identify opportunities to enhance the efficiency and accuracy of the invoicing process through automation and system enhancements.
Ensure adherence to company policies, accounting standards, and relevant regulatory frameworks. Provide documentation and data required for internal and external audits related to invoicing and billing processes.
Address discrepancies identified during audits and implement corrective measures.
Work closely with Sales, Operations, and Customer Service teams to ensure seamless coordination for accurate invoicing.
Communicate changes in client contracts or terms to the relevant teams to avoid billing errors. Uphold company values throughout business practices and utilise sound judgment in decision making.
Any other additional duties as may be required by management based on needs of the business.
POSITION REQUIREMENTS
MINIMUM REQUIRED EXPERIENCE
A minimum of 1-3 years of experience in invoicing, billing, or a similar role in finance or accounting.
Familiarity with invoicing systems and financial management software.
MINIMUM REQUIRED QUALIFICATION
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.