Key Responsibilities:
Welcoming Presence – Greet patients and visitors with warmth, professionalism, and a smile.
Appointment Coordination – Manage appointment scheduling, confirmations, and reminders, ensuring an efficient flow.
Patient Support – Assist patients with intake forms, insurance verification, and general inquiries, ensuring a seamless experience.
Administrative Excellence – Maintain patient records, update information, and manage office documents with precision and care.
Communication Hub – Answer phone calls, triage inquiries, and provide relevant information with empathy and clarity.
Office Management – Oversee the front desk area, keep office supplies stocked, and ensure a calm and organized environment.
Ideal Candidate:
- Experience: Minimum 2 years of medical experience or strong administrative background preferred.
- Communication: Exceptional interpersonal skills with a genuine ability to make patients feel at ease.
- Multitasker: Ability to juggle multiple responsibilities in a fast-paced environment while maintaining grace under pressure.
- Tech-Savvy: Comfortable with office software, medical systems, and willing to learn new technologies.
- Attention to Detail: Accuracy is key in maintaining patient records and handling sensitive information.
- Can join immediately