Operations Coordinator

الإمارات

Join Our Growing Pet Services Team!

We’re a fast-growing pet services company offering boarding, daycare, grooming, and training. We’re looking for a hands-on Operations Coordinator to be physically present on-site and help ensure smooth day-to-day operations.

Key Responsibilities:

  • Oversee dog check-ins and check-outs, ensuring accurate handover of each dog’s health and care requirements to the team.
  • Communicate feeding routines, medications, and special care instructions to the appropriate staff.
  • Monitor the wellbeing of dogs on-site, flag any concerns, and guide the Customer Support team to communicate with pet parents.
  • Track food consumption, manage restocking, and coordinate with the Admin team to ensure payments are up to date.
  • Schedule and oversee vet visits, ensuring timely updates are shared with clients via the Customer Support team.
  • Keep an eye on van schedules for transport and mobile grooming, proactively manage any delays, and update the support team.
  • Monitor and replenish inventory for all service areas and liaise with suppliers when restocking is needed.
  • Handle client concerns and complaints with professionalism, empathy, and a problem-solving mindset.
  • Stay calm under pressure and juggle multiple tasks efficiently in a fast-paced, dynamic environment.



Skills

Requirements:

  • 6 days a week | 10-hour working shifts
  • Prior experience in operations (experience in pet-related businesses is a plus)
  • A genuine love for animals and comfort being around dogs of all sizes and temperaments
  • Tech-savvy and confident navigating digital tools and systems
  • Excellent English communication skills—both written and spoken
  • Strong multitasking abilities and a cool head when handling client frustrations or operational hiccups
  • Location will be in DIP 2


تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt