Operations Manager (Car Care Center)

Full Time
UAE , Dubai
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Job Details

A Reputable Car Rental Company is looking for dynamic and experienced Operations Manager.
 

Key Responsibilities:

- Manage day-to-day operations of the automotive service department, ensuring high-quality service delivery and customer satisfaction.

- ⁠Oversee the optimization of supply chain processes to enhance cost-efficiency and reduce lead times.

- Develop and implement strategic plans to enhance service efficiency, quality, and profitability.

- Lead and mentor a team of automotive technicians and service staff, promoting a culture of continuous improvement and professional development.

- Establish and monitor performance metrics to evaluate service department effectiveness and productivity.

- Ensure compliance with all safety and environmental regulations, as well as company policies and procedures.

- Collaborate with other departments to optimize workflow and enhance customer experience.

- Stay updated on industry trends, new technologies, and best practices to maintain a competitive edge.

Requirements & Qualifications:

- Bachelor's degree in Automotive Technology, Business Management, or a related field.

- +3 years of experience in automotive service management or a related field.

- Strong knowledge of automotive repair processes, technologies, and industry standards.

- Proficiency in operations management software and tools (e.g., ERP systems, project management software). 

- Excellent organizational, problem-solving, and communication skills.

- Fluency in English & Arabic.

 

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