Our client is seeking a Receptionist to be the face of their organization — greeting clients and visitors with professionalism, managing front-desk operations, and ensuring smooth administrative coordination. The ideal candidate will have strong communication skills, attention to detail, and prior experience in customer-facing environments. Key Responsibilities: - Welcome all clients, visitors, and VIP guests with the highest standards of professionalism. - Ensure guests are properly assisted and escorted to the appropriate departments or staff members. - Provide accurate information about the company and its services to visitors and callers. - Manage the Queue Management System and ensure seamless visitor flow. - Handle incoming and outgoing couriers, maintain airway bill records, and coordinate with courier companies for timely delivery. - Maintain proper documentation for receipt, dispatch, and delivery of all correspondence. - Assign tickets using Zoho Desk, ensuring they are routed to the correct departments in line with service-level agreements (SLAs). - Perform general administrative and clerical duties as required by the manager or department. - Support daily operations by maintaining a tidy and organized reception area that reflects the company’s professional image.

- Bachelor’s degree in any field. - Minimum 2 years of experience in a similar role. - Experience in customer service or client-facing positions. - Experience in the business setup or free zone industry is a strong advantage. - Excellent attention to detail and organizational skills. - Strong time management and multitasking abilities. - Proficiency in MS Office and general computer applications. - Outstanding verbal and written communication skills. - Professional demeanor and customer-centric attitude. - Fluency in English is required; Arabic or a second language is highly preferred.