We are seeking a proactive and versatile IT & Digital Infrastructure Administrator to oversee the company’s technology systems and online presence. This is a hands-on role that combines IT support, cybersecurity oversight, website management, and digital marketing coordination. You’ll ensure smooth day-to-day IT operations while helping maintain and grow the company’s digital footprint across its website and social media channels. Key Responsibilities IT Systems & Support: • Manage and maintain company IT systems, devices, and cloud services. • Provide day-to-day IT support to Directors and staff. • Set up laptops, phones, and accounts for new employees. • Maintain up-to-date records of company logins and access permissions. • Oversee renewals and billing for IT software, subscriptions, and vendors. • Implement basic cybersecurity best practices, including backups and access control. Website & E-Commerce Management: • Maintain and update company websites to ensure functionality, security, and brand alignment. • Manage the Shopify backend, uploading new products, images, and descriptions. • Conduct simple SEO reviews to improve online visibility. • Track website analytics and performance metrics. • Social Media & Marketing Support • Create and schedule posts in collaboration with the marketing team. • Monitor social media channels and respond to general enquiries. • Ensure consistent brand representation across all digital platforms.

What We’re Looking For: • 3–5 years’ experience in IT systems administration or digital infrastructure management. • Strong working knowledge of Microsoft 365, cloud storage, and IT troubleshooting. • Familiarity with website CMS platforms and Shopify. • Basic understanding of cybersecurity and data protection. • Experience managing business social media accounts (LinkedIn, Instagram, etc.). • Organized, dependable, and comfortable managing multiple priorities. Nice to Have: • Basic graphic design or content creation skills (e.g., Canva or Photoshop). • Exposure to SEO tools or website analytics. • IT certifications (Microsoft, CompTIA, CCNA, etc.).