Role & Responsibilities:

Strategic Planning & Performance:

• Support the development, implementation, and review of strategic plans and business objectives
• Assist in designing and executing performance management frameworks, KPIs, and balanced scorecards
• Monitor performance against strategic goals and provide actionable insights for improvement
• Analyse internal and external data to inform decision-making and performance reporting
• Collaborate with departments to ensure alignment between operational plans and strategic objectives
• Prepare performance reports and dashboards for executive leadership
• Facilitate strategic planning workshops and periodic performance review meetings
• Conduct benchmarking and maintain awareness of industry best practices

Office Coordination & Staff Support:

• Coordinate daily administrative operations to ensure smooth workflow across departments
• Support communication and task follow-up between management and staff to enhance productivity and accountability

Quality Assurance & Accreditation Support:

• Contribute to implementing quality assurance frameworks for institutional and program-level accreditation
• Monitor curriculum implementation and support continuous improvement in collaboration with academic departments
• Track compliance with accreditation requirements and institutional policies.
• Ensure alignment with the Ministry of Higher Education and relevant accrediting bodies on academic standards and reporting

Skills

Skills & Competencies:

• Strategic planning, KPIs, performance management, and quality standards
• Data analysis and reporting with actionable insights
• Strong organizational and coordination skills across teams
• Analytical, professional, and self-driven, able to work independently or in a team

Education & Qualifications:

• Master’s degree in Business Administration or a related field
• Professional certifications preferred (e.g., Balanced Scorecard, PMP)
• Fluent in Arabic and English 
• Minimum 7 years’ experience in strategic planning, performance management, quality assurance, or organizational development, preferably within government, semi-government, or education sectors
• Experience developing strategic plans, KPIs, dashboards, and performance reports
• Experience supporting accreditation processes or working in academic or government institutions