Reports to - Sales Head UAE & Exports – HVAC

Location: Abu Dhabi, UAE

JOB OBJECTIVES

Work closely with customers to manage sales inquiries, handle tenders, address technical queries, generate leads, and drive sales growth.

RESPONSIBILITIES

• Provides Pre-Sales product knowledge and solution. Partner with Sales / Business Development team to close deals and achieve sales goals.


• Identifies business opportunities by researching, identifying prospects, and analysing sales leads.


• Prepares sales reports by collecting, analysing, and summarizing information.


• Supports the salesforce and leads the technical aspect of the selling process including developing and conducting professional product presentations and demonstrations to generate sales and meet revenue objectives.


• Increase the sale of product by establishing contact and developing relationships with prospects and recommending solutions.


• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients.


• Actively research and maintain a thorough understanding of products and competitor strengths and weaknesses.


• Working with the Business Development team to ensure that all sales documentation and collateral is kept up to date.


• Provides high-quality sales support and develops cost-effective, resilient, innovative, and reliable solutions based on appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction.


• Keeping up to date on the latest technologies and products in the market. Works closely with sales team and serves as the internal technical resource.


• Proactively engage customers primarily for all pre-sales technical matters. Use in depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects.


• Act with urgency and precision to give users best-in-class pre-sales support. Propose technical and creative business solutions in support of sales objectives.


• Collaborate with internal teams to ensure customer satisfaction and the successful completion of projects.


• Achieve sales targets and contribute to overall business growth.

INTERNAL INTERACTION RELATIONSHIPS

• Plant Manager


• Supply Chain Manager


• Production Planning Team


• Operations Director


• Sales Teams and Sales Coordinators


• Marketing Manager


• Specs Team


• HR Director

EXTERNAL INTERACTION RELATIONSHIPS

• Clients


• Customers


• Vendors

SKILLS

• Excellent communication and presentation skills.


• Strong business acumen – entrepreneurial approach.


• Strong networking and relationship building.


• Negotiation skills.

COMPETENCIES

• Strong Product Knowledge


• Problem solving


• Excellent Analytical Ability


• Building Trust


• Customer focused with emphasis on clear communication


• Technology expertise

PREFERRED EXPERIENCE

• Bachelor's degree in Engineering or a relevant field.


• Minimum 5+ years of experience in relevant field.