An Exhilarating
Opportunity

Are You Ready for
a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by
Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and
Setting the Gold Standard across the Industry.

Join the FIVE
Tribe - and Get Ready to Make Waves.

The Candidate

A Driven
Self-Starter, you have Excellent Communication, Leadership and Organisational Skills.
As an Astute Creative and Critical Thinker, you can Conceptualise and Implement
Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail
Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and
Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking
Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our Housekeeping Team as a Laundry Supervisorwill Empower
you to deliver Exceptional Experiences across our award-winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights!

What We’re Looking For

• A minimum of 2 years in a Luxury Hotel
  environment in the UAE.
  
• Pre-opening
  experience is Advantageous, demonstrating familiarity with setting up
  Housekeeping Operations from scratch.
  
• Previous experience in Forbes or Leading
  Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a
  Strong Commitment to Luxury Service Standards.
  
• Impeccable
  communication skills, both verbal and written, with fluency in English
  (Additional languages are a Plus).
  
• Computer literacy, with a mastery of Word, Excel, and Outlook. An
  exceptional knowledge of Hotel PMS,
  specifically Opera is Advantageous.
  
• Next-Level Leadership skills,
  effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Sensational Attention to Detail and a
  Passion for maintaining the Gold Standard of Cleanliness and Aesthetics.
  
• Flexibility
  to work a variety of shifts, including weekends and holidays, based on the
  requirements of the Hotel.
  
• A
  hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key
Responsibilities

• Monitors
  ‘FIVERs’ within the Laundry Department, encouraging them to work efficiently
  and effectively, and always upholding ‘FIVE-Star’ Luxury Standards.
  
• Confidently
  prepares assignments for the shift and Conducts Pre-Shift Meetings, ensuring
  that tasks are conducted according to the preset laundry schedule.
  
• Fosters a Next-Level approach to service
  and professionalism by Actively Participating in Management Training Programmes.
  
• Effectively assists the Laundry Manager
  in Achieving agreed Goals for the Department and for ‘FIVERs’ within the Laundry
  Team.
  
• Demonstrates a Commitment to Health and
  Safety by ensuring that the chemical storage is kept in a clean and orderly
  fashion.
  
• Demonstrates Next-Level Leadership
  skills by training Fellow ‘FIVERs’ on daily operations.
  
• Uses
  Sensational Organisational Skills to Forecast room linen requirements based on
  occupancy and Coordinates with Venue Managers to understand the daily linen
  requirements to meet operational needs.
  
• Maintains
  control of Discards at all times, maintaining FIVE's Industry-Leading
  Commitment to Excellence.
  
• Applies ‘FIVE-Styled’ confidence to Supervise the daily activities of
  ‘FIVERs’ within the Laundry Department.
  
• Participates
  in periodic inventories of Uniforms, Linens and Supplies.
  
• ​Maintains the Highest Standards of Records of Uniforms issued to each Department.
  

The Team

‘FIVERs’ are
Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct
‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests
that keeps them Coming Back for More. If you Dream of being surrounded by
Like-Minded Individuals who share your Passion for Delivering Unforgettable
Moments that last a Lifetime – then Look No Further
and Unleash your Next-Level Potential.

Sustainable
Indulgence at FIVE

FIVE is a leader
in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations
being the first and only Hotels in the UAE to obtain the International
Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity
for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has
led to a completely LEED Platinum-certified operational hospitality portfolio.
FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart
Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved
an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it
one of just five hotels worldwide to receive Platinum Certification. FIVE
illustrates its Commitment to making ‘Sustainability without Compromise on
Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to
acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive
and Committed Scope of Sustainability Strategy permeating Operations,
Governance and Community.

An Equal Opportunity Employer

The
FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE
is Committed to Hiring a Diverse and Inclusive Workforce as an
Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on
disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief,
nationality, marital status, or any other basis protected under national or
local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large
Organisations, the FIVE Tribe is more than a group of people working together –
it is a Family bonded by common Values and Goals, Celebrating People, Culture
and Diversity.

About FIVE Hotels and
Resorts

FIVE Hotels and
Resorts prides itself on being Disruptively Different and Daringly Unique. Our
Growing Portfolio of Lavish Destinations are the epitome of Glamour and
Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE
Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe
means you are part of a team who Breaks Boundaries and offers Unbeatable
Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and
360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe,
you will be part of a group of High Achievers who Fearlessly Challenge
Conventions on a Global Stage.