Key Responsibilities:

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls promptly.
• Manage the reception area, ensuring it is tidy and organized.
• Handle inquiries and provide information to clients, visitors, and staff.
• Maintain visitor logs and issue visitor badges as necessary.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Receive and sort mail, packages, and deliveries.
• Assist with administrative tasks such as data entry, filing, and photocopying.
• Support other departments with administrative support as needed.
• Ensure the reception area complies with company policies and safety standards.

Skills and Qualifications:

• Proven experience as a Receptionist, Front Desk Representative, or similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a professional appearance.
• Proficient in MS Office (Word, Excel, Outlook) and familiarity with office management software.
• Ability to handle multiple tasks efficiently and prioritize workload.
• Strong organizational skills and attention to detail.
• Friendly, approachable, and customer-service oriented attitude.
• High school diploma or equivalent; additional qualification in office administration is a plus.

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