Head Barista oversees coffee preparation, bar operations, and staff management to ensure high standards of quality and service. This role combines technical expertise with leadership and operational responsibilities.

Key Responsibilities

The role is broadly divided into technical coffee mastery, team leadership, and business operations.

Coffee QualityDial-in espresso daily, calibrate grinders, maintain "Golden Cup" standards, and perform regular quality audits (cuppings).

Staff TrainingOnboard new baristas, mentor the team on latte art and brewing techniques, and conduct performance reviews.

OperationsManage inventory (beans, milk, supplies), place orders, and manage staff shift schedules.

MaintenanceOversee daily and deep-cleaning schedules for espresso machines and grinders; troubleshoot or report equipment issues.

Customer ExperienceHandle customer complaints professionally, educate guests on coffee origins, and innovate seasonal menu items.

FinancialsSometimes responsible for till management, closing procedures, and tracking wastage/sales to improve profitability.

Skills

• Advanced Brewing: Expert-level skill in espresso extraction, manual brewing methods (pour-over, Aeropress, etc.), and perfecting milk texturing for latte art.
• Equipment Maintenance: Ability to calibrate, clean, and perform troubleshooting/repairs on grinders and espresso machines.
• Quality Control: Tasting, or "cupping," coffee regularly to ensure it meets flavor standards.
• Menu Development: Designing new signature drinks and updating the coffee menu.