Overview of the role:
Trouble shooting and repair of Photocopiers & Fax machines
Trouble shooting and repair of printers and Installation
Networking & programming of photocopier and fax machines
What you will do:-
Description of Accountability:
- Trouble shooting and repair of Photocopiers & Fax machines & printers.
- Meet the KPIs as applicable from time to time
- Improve the penetration in the allocated territory
- Achieve and/or exceed the budgeted revenue / GM
- Professional communication with customer regarding ‘repair-specific information” and educate them further on the usabilities and increased utility value of the product so as to “engage the customer” in the long run
- Shall be required to field / on-site/ projects requirement / transferable.
- Should be ready to learn cross function experience (ex. IT, AV, Mobile, Nokia etc)
Skills
Required Skills to be successful:-
- Negotiation Influencing Skills.
- Interpersonal Skills.
- Products, Demographics & Market Knowledge.
- excellent written and verbal communication skills
- Problem analysis and problem-solving
- Information management
What equips you for the role:
Diploma in Electronics / Engineering (Degree Preffered)
- Minimum 3-5 years in Technical Maintenance and networking of OA products/ Printers
- Ability to diagnose faults
- Networking skill
- IT skills and selling skills
- Customer handling capability
- Effective Communication
- Interpersonal skills
- Problem solving