Candidate Profile

• Excellent spoken and written English (mandatory)
• Strong computer proficiency (Microsoft Office – Excel, Word, Outlook, PowerPoint)
• Comfortable using web-based platforms and online systems
• Strong organizational and multitasking skills
• Detail-oriented with a problem-solving mindset
• Professional communication and customer-focused attitude
• Automotive industry experience is an advantage (training provided)
• Preferred: Female candidate

About the Role

• A growing vehicle data technology company in Dubai is seeking a young, dynamic, and highly organized Admin & Customer Support Executive to join its expanding team.
• This role is ideal for someone who enjoys client interaction, administrative coordination, and providing first-level technical support. The successful candidate will act as the first point of contact for customers, ensuring efficient communication and high service standards. Full training will be provided.

• Offer : AED 5,000 monthly salary + Medical insurance + Annual air ticket + Full training provided + Career growth within a fast-developing technology environment

Skills

Key Responsibilities

Customer Support & Level 1 Troubleshooting

• Serve as the first point of contact for client inquiries via phone and email
• Respond to customer queries professionally and promptly
• Troubleshoot and resolve Level 1 issues related to vehicle data services
• Escalate complex technical issues to internal teams when required
• Follow up with clients to ensure resolution and satisfaction

Administrative Support

• Maintain accurate records of customer interactions and documentation
• Assist with reports, proposals, and general office documentation
• Coordinate internally with technical and commercial teams
• Manage emails, scheduling, and basic office coordination tasks