We are currently looking forOperations Processor- ASU for our UAE  operations

Education Level Required:

• University Degree / High School Diploma or its equivalent

Professional / Technical Qualifications / Diplomas:

• Knowledge of Banking Financial & Operational Risks

Experience:

• 1 - 2 years experience in Operations, Retail, Customer Service

Specialist Skills Required for the Job:

• Excellent oral and written communication in English
• High computer proficiency
• Interpersonal skills
• Organizing and planning skills

Duties and Responsibilities:

• Maintains confidential records of the division as well as sensitive issues passed on either by the HOP, Department Managers, other Division Managers and the CEO.
• Ensures that all documentation received from Sr.Account servicing operations officer is taken action by scrutinizing the documents and updating the relevant systems as per the access level .
• Compliance check points to be followed when new on boarding or maintenance of existing accounts.
• KYC information to be updated correctly as received.
• Training programs to be attended.
• Compliance training to be attended whenever required.
• All switch portal and court cases received to be completed within the agreed SLA.
• Maintains strict confidentiality and secrecy of information received by way of attending meetings, incoming and outgoing mail and other access that is received by way of the position held.
• Liaises between central operations and all branch and division colleagues. Transmits directives, instructions and assignments and follows up on status of assignments / projects.
• Ensure compliance  of conduct and all other process and procedures circulated.
• Ensuring accurate/error free checking and execution of various processes and activities related to the Accounts Services Unit. Such as updating of different types of Activities and processes for

•             Account Opening,

•             Account Closing

•             Amendments/Data Update

•             Dormant release

•             Release and add of block on accounts

•             Signature validation

•             Chequebooks Issuance

•             ATM Issuance/replacements and ATM Linking

•             Token tagging and IB registration

Any other miscellaneous /ad hoc activities or products

• Refer all the Incomplete Mandates to the respective branches/sales for appropriate action..
• Daily individual productivity to be maintained as per the expectations. Training to be provided to the new joiners in the unit.
• In charge of in coming & out going mails , updating the master tracker and segregating the cases for processing and giving to sr. ASU officer .
• Respond to queries pertaining to any Operations Unit from various branches and other internal division within TAT.
• Adhere to clean desk policy .

Joining time frame: 2 weeks (maximum 1 month)