As an Academic Counselor in the dynamic higher education sector, you will play a pivotal role in guiding prospective students through their educational journey. This position is not just about selling courses; it’s about understanding the unique aspirations and challenges of each student and helping them navigate their options. You will be part of a vibrant team dedicated to fostering a supportive and encouraging environment, where your insights and recommendations can truly make a difference in students' lives.

In this role, you will have the opportunity to develop your skills in sales and counseling while working closely with a diverse group of individuals. The academic landscape is constantly evolving, and you will be at the forefront of this change, helping students to identify and pursue their educational goals. Our organization values continuous learning and professional development, offering training programs that will enhance your counseling techniques and sales strategies, ensuring that you are well-equipped to succeed.

Joining our team means becoming part of a culture that prioritizes teamwork, innovation, and student success. As you progress in your career, you will have the chance to take on more responsibilities, potentially moving into leadership roles where you can influence the direction of our counseling services. We believe in nurturing talent and providing pathways for growth, so your future with us is bright and full of potential.

Responsibilities:

1. Engage with prospective students to understand their educational needs and career aspirations, providing tailored advice that aligns with their goals using effective communication skills.
2. Conduct comprehensive assessments of student profiles to recommend suitable academic programs, ensuring that potential students are matched with the right courses.
3. Utilize CRM software to manage leads and track interactions, ensuring a seamless follow-up process that enhances student engagement and conversion rates.
4. Collaborate with academic departments to stay updated on course offerings and changes, ensuring accurate information is relayed to prospective students.
5. Develop and deliver informative presentations about academic programs at various recruitment events, showcasing the benefits and opportunities available to students.
6. Monitor and analyze student feedback to refine counseling strategies and improve the overall student experience, contributing to higher satisfaction rates.
7. Provide ongoing support to enrolled students, addressing any concerns and guiding them through their academic journey to ensure retention and success.
8. Participate in training and professional development sessions to continuously improve counseling techniques and stay abreast of industry trends and best practices.
9. Work collaboratively with marketing teams to create promotional materials that effectively communicate the value of our academic programs to prospective students.

Skills

• Exceptional communication skills to build rapport with students and understand their needs effectively.
• Strong sales acumen to effectively promote academic programs and convert inquiries into enrollments.
• Proficiency in CRM software for managing student interactions and tracking progress.
• Ability to conduct assessments and provide personalized academic guidance based on individual profiles.
• Effective presentation skills to engage audiences during recruitment events and workshops.
• Analytical mindset to evaluate feedback and improve counseling strategies for better outcomes.
• Team-oriented approach to collaborate with various departments and enhance the overall student experience.